Frequently Asked Questions
Everything you need to know about our platform. Can't find what you're looking for? Contact our support team.
About the Platform
What is SolanaFaucet.App?
SolanaFaucet.App is a free blockchain education platform focused on the Solana ecosystem. We offer interactive courses covering blockchain fundamentals, cryptocurrency wallets, DeFi protocols, and security best practices. Our platform also includes a comprehensive glossary with 100+ terms, analytical blog articles, and practical tools like our SOL unit converter.
How do I get started?
Create a free account by clicking 'Sign Up' and entering your email. Once registered, you can access all of our educational courses, glossary, blog articles, and interactive tools. No payment information is needed -- all educational content is completely free.
Is SolanaFaucet.App really free?
Yes. All educational content including courses, guides, glossary entries, and tools are free to use. We are an ad-supported platform, which means advertising revenue funds the creation and maintenance of our educational resources. You never have to pay anything to access our content.
What is Solana (SOL)?
Solana is a high-performance blockchain platform known for its speed (65,000+ transactions per second) and extremely low fees (fractions of a cent). SOL is the native cryptocurrency of the Solana network and ranks among the top 10 cryptocurrencies by market capitalization. You can learn more about Solana through our dedicated courses.
Educational Content
What courses are available?
We offer structured courses covering Blockchain Basics, the Solana Ecosystem, Cryptocurrency Wallets, DeFi Fundamentals, and Crypto Security. Each course is broken into progressive modules that take you from foundational concepts to more advanced topics.
Who writes the educational content?
Our content is produced by an editorial team with hands-on experience in blockchain development, DeFi research, and technical education. Every article goes through a multi-step editorial process including research, drafting, fact-checking, and review. Learn more on our Editorial Policy page.
How often is content updated?
The cryptocurrency space evolves rapidly. Our editorial team reviews and updates content on a regular schedule, particularly when blockchain protocols change or new developments occur. All articles display their publication date and last review date for transparency.
Is the information financial advice?
No. All content on SolanaFaucet.App is for educational and informational purposes only. We do not provide financial, investment, tax, or legal advice. We strongly encourage readers to conduct their own research (DYOR) and consult qualified advisors before making investment decisions.
Tools & Resources
What tools does the platform offer?
We provide several interactive tools: a SOL Unit Converter for converting between SOL, Lamports, and fiat currencies with real-time pricing; a Staking Calculator for estimating potential staking yields; and a comprehensive Glossary with 100+ cryptocurrency and blockchain terms explained in plain language.
Do I need an account to use the tools?
Our tools and glossary are publicly accessible without requiring an account. Creating an account allows you to track your course progress and access personalized features, but it is not required for browsing educational content or using our calculators.
How accurate are the price conversions?
Our SOL converter uses real-time market data from established cryptocurrency data providers. Prices are updated regularly, though they should be used as reference points rather than for trading decisions, as cryptocurrency prices can change rapidly.
Account & Security
Is my personal information safe?
We take data protection seriously and use industry-standard encryption (SSL/TLS) to protect all data transmission. We never share your personal information with third parties for marketing purposes. Read our Privacy Policy for complete details on how we handle your data.
What if I forget my password?
Click 'Forgot Password' on the login page and enter your email address. We'll send you a secure link to reset your password. If you signed up with wallet connection, you can simply reconnect your wallet to access your account.
How do I contact support?
You can reach our support team through the Contact page. We typically respond within 24 hours. For common issues, check our Help Center first -- many questions are answered there with detailed guides and troubleshooting steps.
Still have questions?
Our support team is here to help. Reach out and we'll get back to you within 24 hours.